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Show PM Schedule on service order (mobile)

  • Aug 13, 2025 11:37 AM UTC
  • 2 replies
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bskallerud
Hero (Customer)
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Is it possible to show contratct or item PM Schedule on PM orders on mobile? We have looked around in Mobile Customizer, but cannot find it.

We do frequent deliveries, and customers often ask SAs when they can be expected to get their next visit - and the SA does not know if the item/contract is on a 2, 4, 6, 8 or 12 week schedule.

Having it under Contract preview makes sense to us 

 

Best answer by Reid Gilbert

Hi Bjørn,
We don’t have this field available in the Mobile Customizer, this would require a small customization to be done (so reach out to your Project Manager for assistance on that request).  It may actually be easier to add this to the Item Preview screen instead (just in case you have multiple items with different schedules...and I think the Item Preview is embedded within the Overview when that is launched so your techs could view this information from the Work List module directly without having to drill down into the order).
Thanks,
Reid

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2 replies

Reid Gilbert
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • Aug 13, 2025 12:14 PM UTC

Hi Bjørn,
We don’t have this field available in the Mobile Customizer, this would require a small customization to be done (so reach out to your Project Manager for assistance on that request).  It may actually be easier to add this to the Item Preview screen instead (just in case you have multiple items with different schedules...and I think the Item Preview is embedded within the Overview when that is launched so your techs could view this information from the Work List module directly without having to drill down into the order).
Thanks,
Reid


bskallerud
Hero (Customer)
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  • Author
  • Hero (Customer)
  • Aug 13, 2025 12:55 PM UTC

Thanks, Reid.

I’ll reach out to my PM