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Hi, 

A service order is created with 2 activities, dispatched to the same technician. 

Without using mobile work flow (moe -10100 unchecked), the technician can do the “stop work”  on the 1st activity and go to the “completion” block at the bottom of the page to sign for example and exit from the service order.

But with using the mobile work flow (for example moe -10117 set like this : details,start work,items,materials,checklists,stop work,completion), after having done “stop work” on the first activity, the technician is obliged to click on “start work” on the 2nd activity and complete this 2nd activity before beeing able to access to the “completion” block. 
Is there a way, with using mobile Work Flow, to go to the completion block after having done the “stop work on the first activity ? 

Thanks for your feedback

Hi Philippe,
If the Work Flow is enabled there is is no way to unlock the access to the Completion card while the technician is in-between activities...this would need to be implemented as a small customization.  I think many of our customers use the Work Flow setting for their newest mobile technician team members (it gets them in the good habits of entering updates in a specific order so that nothing is missed, and once they’ve become familiar with the application and how their most common work scenarios are handled then they eventually switch those users to a MOE with the Work Flow disabled so that they are free to navigate anywhere they want in whatever order they want to give them a little more flexibility).
Thanks,
Reid

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