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Redis Cache information

  • September 8, 2026
  • 1 reply
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Hero (Partner)
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Hi,

We have a customer currently running three Alliance servers, all three configured according to the "Configuring your Astea Alliance Cache" documentation. All three are declared in the Cache / Hosts section of the global.xml, etc.

We now want to add a fourth server to this configuration. This server will act as a DSE server, and we do not want it to be part of the caching system.

Could you confirm the following is correct: we do not add this machine's IP address to the Cache / Hosts section of global.xml, and on this machine we stop the Astea Cache Monitoring Service and the Astea Cache Service? (We will of course also check the Redis / Sentinel configuration files to make sure they are consistent.)

Thanks in advance,

Christophe

Best answer by Reid Gilbert

Hi Christophe,
That is correct...you might also want to set the Startup Type on those two services (Astea Cache Monitoring Service and Astea Cache Service) to Disabled...this will stop them from auto-starting after a server reboot/restart is done as well.
Thanks,
Reid

    1 reply

    Reid Gilbert
    Superhero (Employee)
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    • Reid Gilbert
    • Superhero (Employee)
    • Answer
    • September 8, 2026

    Hi Christophe,
    That is correct...you might also want to set the Startup Type on those two services (Astea Cache Monitoring Service and Astea Cache Service) to Disabled...this will stop them from auto-starting after a server reboot/restart is done as well.
    Thanks,
    Reid

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