Hello
We have an issue for one of our customers, on process flow when we work with sub document.
On their development environment when we create a simple process flow on event on the service order module we add a condition on the “activity” sub document with simple action this is working.
On their test environment and production it fails with an error message :
“Reason: La clé donnée était absente du dictionnaire.
StackTrace: à System.ThrowHelper.ThrowKeyNotFoundException()
à System.Collections.Generic.Dictionary`2.get_Item(TKey key)
à Astea.EO.Workflow.Model.WorkflowRuleBase.<>c__DisplayClass14.<HandleRule>b__12()
à Astea.Common.Helpers.TrackingScope.Activity(String scopeInfo, Action`1 act, Action`1 info_cb, Action`1 error_cb)”
“Key is not present into the disctionary”
Do you have already seen this kind of issue ? what could be the cause ?
THanks for your feedback
RGds
Christophe
