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Mobile Customizer not publishing on a profile - 15.4 UAT

  • Jan 9, 2023 3:12 PM UTC
  • 3 replies
  • 79 views
bskallerud
Hero (Customer)
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Hi - we have a 15.4 UAT profile where nothing happens when we try to access a Mobile Customizer profile (Staging or live). All we get is a blank screen. Any tips?

 

Best answer by Reid Gilbert

 

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    3 replies

    Reid Gilbert
    Superhero (Employee)
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    • Reid Gilbert
    • Superhero (Employee)
    • Answer
    • Jan 9, 2023 3:15 PM UTC

     

      bskallerud
      Hero (Customer)
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      • bskallerud
      • Author
      • Hero (Customer)
      • Jan 9, 2023 3:17 PM UTC

      Enabling GIS - and Bingo! That works. Thanks for a speedy reply!

        Reid Gilbert
        Superhero (Employee)
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        • Reid Gilbert
        • Superhero (Employee)
        • Jan 9, 2023 3:24 PM UTC

        Side note: This issue is fixed in the upcoming V15.4.8.0 Maintenance Release for Mobile Edge (so you won’t need to enable GIS on the profile to resolve the issue after that build is installed).

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