+7Hi,
In an external Repair order, if you realize a vendor exchange, then after the receipt of the part sent by the vendor, in the RP you can select “Return to stock” in the lookup of the field “Product disposition” (resolve screen). But if you realise the product exchange through a Bulk PR, then after the receipt of the part sent by the vendor, in the RP you don’t have anymore the option “Return To stock”. Why it is not possible in this case to return the product to inventory ?
Thanks by advance
Best answer by Phil Seifert
Hello Philippe,
We can't answer this question specifically and will need to review the code and validations. This may be an issue.
Please submit a ticket asking this which will be reviewed by the R&D developers. As part of the ticket, also describe the process you followed to create the bulk PR to the vendor which exchanged the product with them.
+24Hello Philippe,
We can't answer this question specifically and will need to review the code and validations. This may be an issue.
Please submit a ticket asking this which will be reviewed by the R&D developers. As part of the ticket, also describe the process you followed to create the bulk PR to the vendor which exchanged the product with them.
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