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Please would you assist me with the recommended display resolutions settings for Astea 15.1, specifically the PSA Gantt charts, we have a project where we are unable to see the scroll bars on the project Gantt Chart and I am not sure if this is an application display issue or the user display settings?

 

 

The Pre-Planning guide supplied with Alliance 15.1 (your version) does indicate the screen resolution required is 1024x768 as a minimum but usually it is better to have something higher than that low resolution.

However, since you are using Alliance 15.1, you may want to investigate the Alliance Browser magnification tool in the lower right corner.  Please set this to 100% and refresh your screen to have it redraw according to this setting.  Hopefully, this will render the screen such that you now see the scroll bars again in the PSA Center.

 

 


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