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customize title in Customer Support order

  • Jan 27, 2022 7:29 AM UTC
  • 1 reply
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We’ve customized the title in an open Customer Support and Service order by adding the required information our agents need to check when handling the order. Depending of the length of the text, the title becomes longer which results in the end of the title being out of the screen. In Customer Support, the ticking clock is not visable anymore.

Can we split the title in two lines, using the Customizer ?

in this example, we would like to have the field CALLBACK and following in a second line to avoid info not being seen.

Best answer by Phil Seifert

Hi Piet,

I confirmed with R&D it is not possbile to split the title into multiple lines.  This question is now raised internally for any new versions of the Customizer but there are no current plans along this line.

 

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Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Answer
  • Jan 27, 2022 8:33 AM UTC

Hi Piet,

I confirmed with R&D it is not possbile to split the title into multiple lines.  This question is now raised internally for any new versions of the Customizer but there are no current plans along this line.