Skip to main content
Solved

Change the email template for Mobile Edge

  • June 25, 2021
  • 1 reply
  • 42 views

Chris_Perkins
Hero (Customer)
Forum|alt.badge.img+12

The default email message from Mobile Edge that we are getting is:

“Dear customer, please find attached the Service Order Report for Work Order: SV2104200007@@1.”

We’d like to change that if possible, does anyone know where this is stored and if it is editable?

Best answer by Reid Gilbert

Hi Chris,

Currently this string is hardcoded for each supported language layer and cannot be modified inside of the Mobile Customizer application.  I logged a RFE (Request for Enhancement) ticket in our production system so that this can be considered for a future development sprint.

Thanks,

Reid

View original
Did this topic help you find an answer to your question?

1 reply

Reid Gilbert
Superhero (Employee)
Forum|alt.badge.img+15
  • Superhero (Employee)
  • 340 replies
  • Answer
  • June 28, 2021

Hi Chris,

Currently this string is hardcoded for each supported language layer and cannot be modified inside of the Mobile Customizer application.  I logged a RFE (Request for Enhancement) ticket in our production system so that this can be considered for a future development sprint.

Thanks,

Reid


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings