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Error 504 - Gateway Time-out

  • Jun 2, 2023 1:41 AM UTC
  • 2 replies
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Sidekick (Customer)
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In our IFS10 Test environment, I was trying to run a sql statement report, as long as it took more than 53 seconds to finish, the system will popup the following Gateway error.  But I never had problem with the same report in IFS9.  Could someone give me some suggestions?

thanks,

David Cheng

 

Best answer by DavidSmile

Yes, PIINKADAM , it turned out to be exactly as the message suggested: Gateway error.  In my case, it meant the timeout setting in my load balancer had to been adjusted.  Btw, we’re using Oracle OCI infrastructure, so the load balancer setting is part of network setting…  

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Do Gooder (Customer)
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  • PIINKADAM
  • Do Gooder (Customer)
  • Jul 19, 2023 2:18 PM UTC

@DavidSmile did you get any resolution for this?

Sidekick (Customer)
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  • DavidSmile
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  • Sidekick (Customer)
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  • Jul 24, 2023 10:54 PM UTC

Yes, PIINKADAM , it turned out to be exactly as the message suggested: Gateway error.  In my case, it meant the timeout setting in my load balancer had to been adjusted.  Btw, we’re using Oracle OCI infrastructure, so the load balancer setting is part of network setting…  

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