Skip to main content

We are setting up a new computer for an existing user.  It is running Windows 10 1903 and .NET 4.8.  We are running IFS Apps 10 UPD 12.  We will be installing UPD 15 soon (1 month).

When the user uses our Group Policy link in the browser to start EE (in Chrome) it won’t start up.  We can use a desktop short-cut of the same content as the group policy link and as long as Chrome wasn’t already open, the short-cut works.  If Chrome is open, it won’t work.  It works fine in Edge.  Chrome version is the latest (102).  

It looks like there is a way to transfer his accounts from Chrome to Edge so we might pursue this but Chrome is preferred by a lot of our users.  So far, this is the only upgraded computer that has had this problem and we’ve rolled out a couple of dozen so far this summer.

We’ve reinstalled the Extension & MSI and Cleared his app cache.  Anyone have ideas on what else we could try?

Be the first to reply!

Reply