We are looking for a good way to measure equipment down time. Currently we start the down time when the fault report is created. We then mark the up time as when the work order is closed. The issue we have with this is sometimes we can get the equipment running, so it is not down, but it is not completely fixed either. We are waiting for parts to arrive to complete the fix. We can’t close the work order if there are open PO items on it, so how can we capture that the machine is no longer down?
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