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Question

Reversing a payment against a supplier invoice


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Hi,

 

Is it possible to reverse a supplier payment so the invoice can be cancelled?

We are trying to return some product that has failed inspection however we cannot return on the PO as the lines has been connected to the invoice and the invoice has been paid but I can’t find an option to cancel a payment and the below Rollback options are not available:

Thanks,

 Georgina 

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