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Question

Error on payment proposal "default /payment address should be specified for supplier"

  • September 3, 2020
  • 3 replies
  • 496 views

jgonzalez
Do Gooder (Customer)
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Error  “default /payment address should be specified for supplier” on payment proposal

3 replies

Shehan Almeida
Superhero (Partner)
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  • Superhero (Partner)
  • 270 replies
  • September 3, 2020

Hi Jamie,

What is the payment method you are using?

Please check whether there is a payment address defined for the supplier..

Depending on the payment method (format) you can select the address ID from the proposal details as well.

 

 

 

Hope this helps.

 

Best Regards,

Shehan Almeida.


cperdue
Hero (Partner)
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  • Hero (Partner)
  • 439 replies
  • September 3, 2020

Jamie-

 

Are these for electronic payments?   I have only seen this error when the default payment address is not setup - either on the address tab of the supplier or the default payment (electronic) address on the supplier/payment record.

 

Best-

Christy


Eranda
Hero (Partner)
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  • Hero (Partner)
  • 202 replies
  • September 4, 2020

Hi Jamie,

For the check payment, the system use default Pay address defined in address tab. But, for electronic payment methods, the address is fetched from the Supplier/Payment/Electronic Payment Address.

The purpose of having electronic payment address ID is to identify the bank details of the supplier. If there is no default address ID the system cannot process the payment order, because supplier's bank details cannot be fetched to the output file. I guess, you have defined a payment method without a electronic payment address. 

 

Best Regards

Eranda


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