+13Hi everyone.
The attachment (media and doc) icon is not visible in mobile client?
It’s enabled in workflow config.
Could someone help how could I enable it?
I’m using the latest version of playstore IFS MWO maintenance 10.14.1362 in IFS 10 UPD 12.
Tks a lot
Best answer by Bandula
Hi
If you still unable to see paper clip icon better to check local table to troubleshoot
+10Hi
Make sure that you have granted the user with correct permission set and enabled the one or both of the following activities based on your business requirement. It’ll enable the attachment icon in MainEngApp.
Let me know if this solved your issue.
/Nimesh
+13Hi
Make sure that you have granted the user with correct permission set and enabled the one or both of the following activities based on your business requirement. It’ll enable the attachment icon in MainEngApp.
Let me know if this solved your issue.
/Nimesh
Hi
Both of them are already cheked.
Also the refresh cache for mobile.
In app parameter I could see that we have the option to not allow the user pick a media from galery, just use the camera.
+10Hi
If you meant ‘EXISTING_DEVICE_MEDIA_ALLOWED’ app parameter, it should still show the attachment option as I think to add the attachment of camera photo.
So far, I could re-create this scenario with above mentioned options only. But I will see whether I can find another cause for this and meantime other community members will also send you any information they know. :)
+12Hi
If you still unable to see paper clip icon better to check local table to troubleshoot
+13Hi everyone.
It was a delivery problem who cause the issue.
Tks a lot for everyone’s attention!
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