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Question

When I try logging in, it says Invalid Username or Password

  • December 15, 2023
  • 1 reply
  • 108 views
Anica Tannevi
Sidekick (Employee)
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Lunch & Learn: IFS Cloud - New Customer Enablement

Question:
I have requested access to my IFS cloud credentials. I have received the links (for PROD/UAT and CFG) but when I try logging in, it says Invalid Username or Password. Can someone help me out with this please? Thanks.

@Frederic Arquetout, please register a case and report your issue in the Service Center: https://support.ifs.com/csm (Select Report an Issue)

Kind regards, 

Anica Tannevi IFS 

 

 

    1 reply

    paguin
    Sidekick (Partner)
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    • paguin
    • Sidekick (Partner)
    • 143 replies
    • December 15, 2023

    Hello @Anica Tannevi ,

    if this is new environment then you should login via user ifsadmin. it will ask you to reset your password.

    then go to solution manager/users/get ifsapp user and reset and activate user ifsapp or if you want to use any other user

     

    Regards

    Pankaj

    Reply


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