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Question

Shipment with work order materials

  • December 12, 2023
  • 3 replies
  • 120 views
S
Do Gooder
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Hi All,

I’m trying to create a shipment for WO materials, but I have an issue in my actual process :

1/ I create a service quote, I add a WO in it.

2/ In this WO, I had a line in the work task materials with the supply code “purchase order - ext ser”, with the material I want to ship to the customer

3/ with the purchase requisition/order, I create a customer order to ship these lines

Normaly (I think), this process should create automaticaly a purchase requisition with the lines I had, but I don’t manage to do that. Do you have any ideas ? Maybe I forget to setup something ?

 

Or do you have another idea to create easily a shipment for my WO material lines ?

 

Thanks

3 replies

Alexander Heinze
Superhero (Employee)
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Have a look here (IFS Cloud - MWO Service demystified (23R2) | IFS Community), there is a section on purchase handling.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
M
Do Gooder (Partner)
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  • mmoulie
  • Do Gooder (Partner)
  • 8 replies
  • December 14, 2023

Hello Alexander, 
Thanks for the document. 
With Simon, we are looking for a solution to ship parts to a client before the maintenance on-site intervention. 
Currently the client's process is to create a quotation with a mix of part to the shipped and others parts that should be used on the site.
We are wondering how to implement this starting from the service quotation. 
Any idea ? 

Thanks for your help, 

Regards,

Alexander Heinze
Superhero (Employee)
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I think that with the process that you explained above, there is no automatic creation of purchase requisitions, by default this is a manual process. In Request Management it works slightly differently and PRs are indeed auto-created for the respective material demand lines.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.

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