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IEE Custom that redirects to an Aurena page

AVNELBEBR
Sidekick (Partner)
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Hi! Can anyone help me with this?

A customer have developed a custom inside Business Opportunities form that points to a Aurena survey page (example: https://XXXX.com.br:56090/main/ifsapplications/web/assistant/EmpSurvey/Survey;$id=SurveyId:LAF_COM_DIAGNOSTICO_,CompanyId:01...)

When they open this URL ‘internally (using IEE) we get the error below. when  we try to open it ‘externally’ using our own browser, it opens without any problem.

Is it possible to open Aurena pages inside IEE? We’re running IFS V10 UPD9 and I’ve set Edge and Chrome as default browser (and Aurena is supported by them) and could not solve this problem.

OBS.: Internet Support Center page opens normally inside IEE.

Thanks!

Best answer by Sandun Madola

Hi @AVNELBEBR,

This is a limitation of the IFS Enterprise Explorer (IEE), since the IEE web browser functionality uses Internet Explore rendering engine. Hence, almost similar behavior in the Internet Explorer can be visible in IEE.

If you found a URL that doesn’t work in Internet Explorer but works in Chrome browser then the same behaviour can be seen in the IEE.
 

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Rameshi Nathaliya
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4 replies

william.klotz
Superhero (Customer)
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  • william.klotz
  • Superhero (Customer)
  • 479 replies
  • March 23, 2021

Hi @AVNELBEBR ,

 

I tried opening a standard IFS Aurena page within IFS Enterprise Explorer and I received the error below.  I think IFS Enterprise Explorer browser is based on Internet Explorer based on what I’m observing.  We are using IFS Application 10 Update 8 so maybe this has changed in IFS Application 10 Update 10+.

 

 

Regards,

William Klotz

Sandun Madola
AVNELBEBR
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  • Sandun Madola
    Sandun Madola
  • AVNELBEBR
    AVNELBEBR
AVNELBEBR
Sidekick (Partner)
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  • AVNELBEBR
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  • Sidekick (Partner)
  • 26 replies
  • March 23, 2021

Hi William! Thank you very much for your reply. I’ve made a test using a IFS V10 UPD10 environment and the problem is still the same. I think it’s because of what you said…. IEE uses IE ‘mechanism’ to open the web pages internally. :(

I think I’ll have to forward it to IFS Local Support so they can assist us.

Sandun Madola
Hero (Employee)
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  • Sandun Madola
  • Hero (Employee)
  • 144 replies
  • Answer
  • March 25, 2021

Hi @AVNELBEBR,

This is a limitation of the IFS Enterprise Explorer (IEE), since the IEE web browser functionality uses Internet Explore rendering engine. Hence, almost similar behavior in the Internet Explorer can be visible in IEE.

If you found a URL that doesn’t work in Internet Explorer but works in Chrome browser then the same behaviour can be seen in the IEE.
 

AVNELBEBR
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  • AVNELBEBR
    AVNELBEBR
AVNELBEBR
Sidekick (Partner)
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  • AVNELBEBR
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  • Sidekick (Partner)
  • 26 replies
  • March 25, 2021

Thank you very much Sandu!

Sandun Madola
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  • Sandun Madola
    Sandun Madola
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