When a service order is invoiced it is sending out an email message indicating “The Report Generation process has finished successfully for task xxxx”. Is there a way to turn this off? There is not a need for this email confirmation.
+9This sounds very fimilar to issue US0056279@@1 fixed in 15.1 HF10
Report Generation emails after manually invoicing ordersAnytime an order is manually invoiced, we are receiving an email stating "The Report Generation process has finished successfully for task ''. We are receiving these emails, for any manually invoiced Customer Support Orders, Service Orders, Repair Orders, Sales Orders, and Incident Management Orders. We cannot remove email addresses for users.
+24Correct, Kyle.
This was fixed in v15.1 HF10 & v15.2 HF4, v15.3 HF3
This issue also impacted batch jobs a user might have run manually as well not just the single invoiced order.
Phil
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