Debugging an application can be a painful endeavor sometimes, but the Astea Alliance has provided us with a very helpful little tool called the Configuration Editor that forces the application to log all related events and data to the MS Windows Event Viewer where we can easily trace issues.
To enable logging in Astea Application, fire up the Configuration Editor.
Navigate to PROFILES -> [YOUR PROFILE NAME] -> Globals and set the IsDebugMode to True

Once enabled you can view these logs in the Event Viewer under Application and Services Logs, in the name of your application instance.

Additional Notes
IsDebugModeFW - captures framework level event logs.
IsDebugModeIDO - captures mobile application event logs.
Word of Caution
Please be careful when enabling debug modes on production systems, as it will fill up valuable storage space and will cause a performance hit to the application.