Hello, colleagues! We’ll be very appreciate if you can help with an issue in External Invoices loading.
In Intercompany solution when we send Invoices between companies error occurs. PO and Receipt references are correct, but IFS can’t recognize it. We have to delete and populate it again (same values) manually, then it passes “Check Invoices” procedure.
Thank you for your time.
+9Hi
Please make sure receipt no is equal to what error message highlighted. In your attached pictures I can see different values. Please also check Supplier → Invoice → PO Matching → Matching level parameter.
regards,
Piyal
Hi Piyal,
We are having this issue were IFS generates the receipt reference for the External Supplier Invoice Load but this receipt reference is blank on the Arrival Receipt and we manually have to populate. Why does the system automatically generate a receipt value and not enter this on the arrival receipt?
Where is the user in operations on receiving meant to find this number? Or is there a way to make it automatically populate correctly?
Thanks
+9Hi
This is a fully automated process. Customer delivery note number is sent as the receipt reference and then if you use Incoming Dispatch Advice Lines functionality to receive the PO, it will automatically recorded and matched according to matching level settings.
regards,
Piyal
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