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Dispatch Console Work Task Unavailable


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Hello,

I am trying to find some newly created work task in the unassigned task section in my dispatch console but I am unable to find them.

If I assign them however, I can see them in the assigned task section.

 

Best answer by Alexander Heinze

Can you check if the task has

  1. a duration,
  2. a resource demand,
  3. a map position?

Also note that the Refresh button does not refresh that panel - only the Gantt -  (fixed in 23R2), so try to search for your task in the panel using the task #.

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2 replies

Alexander Heinze
Superhero (Employee)
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  • Superhero (Employee)
  • 917 replies
  • Answer
  • November 14, 2023

Can you check if the task has

  1. a duration,
  2. a resource demand,
  3. a map position?

Also note that the Refresh button does not refresh that panel - only the Gantt -  (fixed in 23R2), so try to search for your task in the panel using the task #.


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  • Author
  • Do Gooder (Customer)
  • 2 replies
  • November 14, 2023

@Alexander Heinze I entered the information and I was finally able to see the task!

Thank you :)


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