can we return the goods to supplier that has already been received in our inventory?
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Return to supplier
Best answer by Jackie P
Hi
Yes you can.
- You need to first ensure that the parts are in the first inventory location that they were moved from arrivals into. For example if you received the goods in an “Arrivals” location, then moved them to location B and then to locations C - the goods need to be returned to Location B
- Go into the Purchase Order that the goods were received against
- Enter a Qty into the “to be inspected” field
- Go to “Register inspection results” (RMB if in EE)
- Go to the Returns tab and enter Qty to be returned and select Return for rework or Return for credit
- Go to the Supplier Shipment that is created and pick and deliver the goods (this may have happened automatically dependent on settings)
- If you selected return for rework the quantity that you entered, the quantity will be outstanding on the PO and will be able to be received as normal
- If you selected return for credit the PO will be close
I hope that this helps.
Regards
Jackie
Hi
Yes you can.
- You need to first ensure that the parts are in the first inventory location that they were moved from arrivals into. For example if you received the goods in an “Arrivals” location, then moved them to location B and then to locations C - the goods need to be returned to Location B
- Go into the Purchase Order that the goods were received against
- Enter a Qty into the “to be inspected” field
- Go to “Register inspection results” (RMB if in EE)
- Go to the Returns tab and enter Qty to be returned and select Return for rework or Return for credit
- Go to the Supplier Shipment that is created and pick and deliver the goods (this may have happened automatically dependent on settings)
- If you selected return for rework the quantity that you entered, the quantity will be outstanding on the PO and will be able to be received as normal
- If you selected return for credit the PO will be close
I hope that this helps.
Regards
Jackie
The above sequence only works if you haven’t paid the supplier. If you’ve processed an invoice, there are many more steps and it is much harder than just what is listed above.
+2ShawnBerk wrote:
The above sequence only works if you haven’t paid the supplier. If you’ve processed an invoice, there are many more steps and it is much harder than just what is listed above.
Can you let me know the steps that need to be performed when the Supplier Invoice for the PO has already been received and pain?
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