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Question

Displaying signature within crystal reports


RajanKhatri7
Sidekick (Customer)
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Hi,

 

We are using third part app to capture the signature of truck driver and shipper .

This signature gets attached to respective shipment via document management.We have connected both the signature with crystal report (bill of lading)

but whenever we print the bill of lading crystal document , it shows black spot for both the signature. I checked database too and i found that images are storing as png and those images are also black.

signature fields are dynamic data field and it changes as per the shipment

 

Do you have any turn around solution where we can print the signature clearly on the document ? 

2 replies

durette
Superhero (Customer)
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  • Superhero (Customer)
  • 522 replies
  • August 3, 2020

If the database images are black, then that’s all Crystal is going to see. This needs to go back to your third-party vendor to see why the images are bad. (I suspect this may be a problem with image transparency.)


RajanKhatri7
Sidekick (Customer)
Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • 57 replies
  • August 4, 2020

Thank you for the help.


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