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Old IFS Cases

  • Feb 21, 2023 11:25 AM UTC
  • 3 replies
  • 78 views
Do Gooder (Customer)
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  • SAARI
  • Do Gooder (Customer)

Why there is no old / closed cases in New Service Center?

Best answer by Link

Hi @SAARI 

did you check this menu?

 

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3 replies

Link
Superhero (Customer)
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  • Link
  • Superhero (Customer)
  • Answer
  • Feb 21, 2023 12:12 PM UTC

Hi @SAARI 

did you check this menu?

 

Kind regards
    Hero (Customer)
    Forum|alt.badge.img+10

    Hi

    Legacy G Cases shows Case information.

    But, unfortuneately, all relevant connected documents are not accessible

      Hero (Customer)
      Forum|alt.badge.img+10

      see related discussions

       

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