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IFS Portal Login

  • Jan 3, 2023 7:19 PM UTC
  • 3 replies
  • 834 views

I’m having problems logging into the portal.  I haven’t used it in a while and it won’t allow me to reset my password.  I get “Invalid Username or User has not been approved. Please type your IFS username correctly and try again.” when I submit my username.

 

I even tried to “register” but it says my username and email address already exist.

Best answer by talcaraz

Thank for your replies.  Because I hadn’t used the account in a very long time, I had to contact our account manager at IFS to get the account reactivated.  

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Superhero (Customer)
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  • Superhero (Customer)
  • Jan 4, 2023 9:34 AM UTC

Hi @talcaraz 

usually, after 6 months you have to change your password. If you don’t change it you can’t login after expiration.

You have to reset it here: IFS Password Reset (ifsworld.com)


KristenGastaldo
Superhero
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Hi @talcaraz - Can you tell me which portal you’re looking at? Were you able to get your password reset with the info shared above?


  • Author
  • Do Gooder (Customer)
  • Answer
  • Jan 6, 2023 3:27 PM UTC

Thank for your replies.  Because I hadn’t used the account in a very long time, I had to contact our account manager at IFS to get the account reactivated.