Skip to main content
Question

Error(timeout) in exporting quick report to excel on cloud

  • 3 June 2024
  • 3 replies
  • 57 views

Getting below error while exporting quick report in excel.

 

Url (parameters included) = https://XXXXXXXXX/main/ifsapplications/web/quickreport/945235;path=0.1656053651.1494445447.169839528.1742020729.eyJmIjoiL1JlcG9ydCIsImciOiI5NDUyMzUiLCJpIjp7fSwiYSI6InZpcnR1YWwtMSIsImIiOiIxNzQyMDIwNzI5IiwiZSI6IlF1aWNrIFJlcG9ydDogUmV2ZW51ZSBEZXRhaWxzIGJ5IFNpdGUgYW5kIERhdGUgU2NoZWR1bGUiLCJkIjp0cnVlLCJjIjpmYWxzZX0%3D

 

Error stack:
Http failure response for https://XXXXXXXXX/main/ifsapplications/extensions/exportxlsx/v1/cache?id=c042bf59-be38-4978-b994-8975d1a595c8: 504 OK

 

 

General:
Date = 2024-06-03T09:49:34.312Z
Client version = 22.2.9.20230609151619.0
Browser name = Chrome
User agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36 Edg/125.0.0.0

3 replies

Badge +3

While executing quick report, I am getting all details but while exporting i am getting 504 error.

Can anyone face similar issue or any suggestion like “i need to modify query” or any infra enhancement to overcome timeout issue .

Badge +3

Getting below error while exporting quick report in excel.

 

Url (parameters included) = https://XXXXXXXXX/main/ifsapplications/web/quickreport/945235;path=0.1656053651.1494445447.169839528.1742020729.eyJmIjoiL1JlcG9ydCIsImciOiI5NDUyMzUiLCJpIjp7fSwiYSI6InZpcnR1YWwtMSIsImIiOiIxNzQyMDIwNzI5IiwiZSI6IlF1aWNrIFJlcG9ydDogUmV2ZW51ZSBEZXRhaWxzIGJ5IFNpdGUgYW5kIERhdGUgU2NoZWR1bGUiLCJkIjp0cnVlLCJjIjpmYWxzZX0%3D

 

Error stack:
Http failure response for https://XXXXXXXXX/main/ifsapplications/extensions/exportxlsx/v1/cache?id=c042bf59-be38-4978-b994-8975d1a595c8: 504 OK

 

 

General:
Date = 2024-06-03T09:49:34.312Z
Client version = 22.2.9.20230609151619.0
Browser name = Chrome
User agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36 Edg/125.0.0.0

While executing quick report, I am getting all details but while exporting i am getting 504 error.

Can anyone face similar issue or any suggestion like “i need to modify query” or any infra enhancement to overcome timeout issue .

 

Badge +3

@Sugandi Nadeeshika 

Reply