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Question

Zero charge on part with reason code

  • November 8, 2023
  • 2 replies
  • 33 views

CindyH
Hero (Customer)
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  • Hero (Customer)
  • 37 replies

Hi,

In our current system we cannot charge zero on a part unless we enter a predefined reason. I remember running into something similar in IFS in the past. I couldn’t charge zero on a sales part. Is this an option in IFS Cloud?

2 replies

Asela Munasinghe
Superhero (Customer)
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  • Superhero (Customer)
  • 805 replies
  • November 8, 2023

Perhaps you’re referring to ‘Free of charge’ deliveries feature to customers? Please see the answer in this thread I had provided. It was available from IFS10 onwards. Maybe its available in the Cloud as well.

Ship samples to prospects | IFS Community


CindyH
Hero (Customer)
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  • Author
  • Hero (Customer)
  • 37 replies
  • November 8, 2023

it’s a start thank you Asela.