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Supplier Shipment, return for credit

  • 2 December 2022
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Hi,

 

We have a process flow of parts being sold to another site and company in IFS. 

When we at the demanding site are doing a Return for Credit on the receipt, a supplier shipment is created. So far so good, but how is this going to be matched at the supply site? Can/should we register arrival on those parts in any way or is the correct process to make an RMA on the CO? I cannot find the parts waiting for arrival in the Register Arrival page or in any of the transit pages. It is like they have “disappeared” after the Supplier Shipment is made. 

Please note that the demand is triggered from a DO.

 

Regards,

Josefin

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Best answer by RigsIrosh 23 December 2022, 19:13

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Once the supplier shipment is delivered (as you have already done in your example) you need to create a RMA on supply site and you will see a stock record to be returned corresponding to this shipped returned parts from demand site. Since this is a return for credit, then the credit invoice should be created from RMA and then send back to demand site to set off against the supplier invoice.

Hope it makes sense.

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