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Question

IFS Cloud New Site PO/CO not flowing

  • Dec 17, 2025 10:22 PM UTC
  • 5 replies
  • 98 views

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  • Do Gooder (Customer)

I created a new site a few months ago, and now I am testing the Intersite PO/CO process. I created the PO but it is not creating a CO for the internal supplier. When I click on “Customer Order - Internal” From the PO it takes me to the Customer Order page but it is empty.

I have other sites that use the intersite process and I have no issues.

  • I have created Internal Customer and suppliers
  • I have verified the Message Classes for both Internal  Customer and Supplier
  • I have Purchase Parts / SPP and Sales part created.

 

What else should I check?

5 replies

PRODQ
Superhero (Customer)
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  • Superhero (Customer)
  • Dec 18, 2025 9:38 AM UTC

Check the Background Jobs and/or Incoming Customer Order views.  There may be clues there as to the issue.  

 

Linda


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  • Hero (Partner)
  • Dec 24, 2025 8:39 AM UTC

​@AMP - agree with Linda. Check the connectivity outbox / inbox to see if the messages are processing correctly. 

Thanks

James


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  • Author
  • Do Gooder (Customer)
  • Dec 24, 2025 3:18 PM UTC

Found the ISSUE IFSAPPS has not been added to the new site.

thank you!


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  • Do Gooder (Employee)
  • Jan 20, 2026 8:48 AM UTC

Found the ISSUE IFSAPPS has not been added to the new site.

thank you!

Hi AMP, I am facing similar issue, what is IFSAPPS referring to? 


Nikila Dis
Superhero (Employee)
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  • Superhero (Employee)
  • Jan 20, 2026 9:30 AM UTC

Found the ISSUE IFSAPPS has not been added to the new site.

thank you!

Hi AMP, I am facing similar issue, what is IFSAPPS referring to? 

Hi ​@Fady Kandil,

It should be the user that is used in the application. Please check that your user has been added to both sites in the Sites per User window.

Regards,

Nikila Dissanayake