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Question

Error message: “The validity end date is earlier than the validity start date”.

  • November 10, 2022
  • 1 reply
  • 150 views

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In a material return authorization, when the goods returned by the customer are received, we get this error message: “The validity end date is earlier than the validity start date”. This case is found with part serial tracking.

So we don't know what validity it is or are there any missing parameters.
Thanks.

1 reply

Manoj Ruwanhewa
Superhero (Partner)
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  • Superhero (Partner)
  • 153 replies
  • January 6, 2023

Hi @Andy Haminarivo ,

Please verify whether the customer warranty from date and the to date are within a valid period.