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Work Assignment Time Report calculation

  • Oct 14, 2022 10:38 AM UTC
  • 4 replies
  • 194 views
LenaicDAVID
Hero (Employee)
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Hi,

Using MWO with IFS Cloud 22R1, I noticed that the “Actual Worked Hours” are calculated using “Assignment Finish” date and time.

Is it the expected behavior ?

It make more sense to me that it would be calculated with “Work Finish” date and time.

Kind regards,

Lénaïc

Best answer by Thommy

Hi Lénaïc,

You are correct in your observation, this is not correct behavior.

This has been corrected in 22R1 SU6 by correction https://ifsdev.atlassian.net/browse/AMZWOP-7119

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    4 replies

    Thommy
    Hero (Employee)
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    • Thommy
    • Hero (Employee)
    • Answer
    • Oct 14, 2022 11:46 AM UTC

    Hi Lénaïc,

    You are correct in your observation, this is not correct behavior.

    This has been corrected in 22R1 SU6 by correction https://ifsdev.atlassian.net/browse/AMZWOP-7119

    ThommySjolander
    Do Gooder (Partner)
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    • oljeno
    • Do Gooder (Partner)
    • Nov 13, 2025 10:36 AM UTC

    Can this automatic calcutlation be disabled?

    Thommy
    Hero (Employee)
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    • Thommy
    • Hero (Employee)
    • Nov 13, 2025 1:50 PM UTC

    There is no standatd way to disable this calculation.

    ThommySjolander
    Do Gooder (Partner)
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    • oljeno
    • Do Gooder (Partner)
    • Dec 8, 2025 8:51 AM UTC

    In my case we where able to disable it by changes in attributes for workflow as the customer was using the technician portals.

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