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Support Center function not available in IFS Cloud?

  • February 29, 2024
  • 1 reply
  • 86 views

Chamath Kuruppuarachchi
Hero (Partner)
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Hi All, 

In version 10 we had the Support Center Module in “Relationship Management”.

Is this not available in Cloud? Did call center replaced with that in Cloud?

 

Thanks,

Chamath

Best answer by Roel van Zwieten

Yes you are correct, the support center module has been deprecated in IFS Cloud and has been replaced with the Call Center functionality.

1 reply

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  • Superhero (Employee)
  • Answer
  • February 29, 2024

Yes you are correct, the support center module has been deprecated in IFS Cloud and has been replaced with the Call Center functionality.