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Question

Service Management Request Work Task - Fixed Price Sales Part

  • January 5, 2026
  • 2 replies
  • 24 views

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Hello,

While using the Service module > Work Task screen, we have the option to enter a Fixed Price line for a sales part from the Sales tab.

 Work Task

Whereas while using the Service Management module > Request Work Task screen, we do not have the option to enter the Fixed Price in the Cost Type dropdown. Is there a reason for removing this option from the list? If so, is there an alternative way to add the fixed price? Please let me know.

Request Work Task

 

2 replies

kasunhp
Sidekick (Partner)
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  • Sidekick (Partner)
  • January 6, 2026

Hi,

 

You can use this “Price Details” command to add fixed price sales parts in scope level.
 


Is this matching with your requirement?


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Hi,

 

You can use this “Price Details” command to add fixed price sales parts in scope level.
 


Is this matching with your requirement?

Thank you ​@kasunhp for the response. Yes, we have seen this option but it seems to be a lot of clicks for the customer to add it from the Request Scope or Request - Cost and Sales screens instead of directly adding/removing it from the individual work task.