+6Hi,
I was wondering if anyone had ever encountered this type error (please, see screenshot below) with the Return Travel action on MWO Service.
The transactions type Travel (On Route) and Work are recorded correctly, but "Return travel" (after completion of the task) generates the previous failed transaction.
Can anyone please help me?
Thanks
Stefania
Best answer by Uthpala
Hi Stefana,
It seems, the fix for case CS0219803 has caused the issue in 24.1 - SU 1.
This has been corrected in 24.1 - SU3. ( and all other relevant tracks )
Regards,
Uthpala
Hi Stefania,
To my knowledge, this is an isse caused by some new validations introduced through a bug fix in Tech portals in WO \Work Task area.
This has been corrected by fix /fixes later.
Which track /SU are you on ?
Regards,
Uthpala
+6Hi Uthpala,
Thank you for your reply.
These are my details:
Hi Stefana,
It seems, the fix for case CS0219803 has caused the issue in 24.1 - SU 1.
This has been corrected in 24.1 - SU3. ( and all other relevant tracks )
Regards,
Uthpala
+13Hi Stefana,
It seems, the fix for case CS0219803 has caused the issue in 24.1 - SU 1.
This has been corrected in 24.1 - SU3. ( and all other relevant tracks )
Regards,
Uthpala
we have a client who faces this issue and the errors are usually related to task status being changed outside of the work flow (which isnt happening because the MWO user doesnt have access to do this)
For example
Hi,
If you are experienceing this issue still , would you be able to raise a support issue. It may need further investigation to find out the reason for this.
Thanks,
Uthpala
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