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Question

MWO Service Report

  • April 18, 2024
  • 6 replies
  • 197 views

ArcChiedM
Do Gooder (Partner)
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Hi all, 

Has anyone got any documentation of using Crystal Report to amend / customise the Service Report from MWO once a Work Assignment has been complete. 

I know that the document can be configured. I would just like some additional documentation as proof of concept. 

 

Thanks, 

Chiedza 

6 replies

Alexander Heinze
Ultimate Hero (Employee)
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Are you referring to the server-side reports or the one created in MWO?


ArcChiedM
Do Gooder (Partner)
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  • Author
  • Do Gooder (Partner)
  • April 18, 2024

@Alexander Heinze yes the service report created in MWO once a user has completed a Work Assignment 


Alexander Heinze
Ultimate Hero (Employee)
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@Alexander Heinze yes the service report created in MWO once a user has completed a Work Assignment 

Have a look at IFS Cloud - MWO Service demystified (23R2) - revised version | IFS Community, chapter “Modify the Service Report


ArcChiedM
Do Gooder (Partner)
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  • Author
  • Do Gooder (Partner)
  • April 18, 2024

@Alexander Heinze Thank you!


asanka1055
Hero (Partner)
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  • Hero (Partner)
  • July 18, 2025

Hi ​@ArcChiedM ,

I’m working on same kind of problem, did you able to solve your issue?

Thanks & Regards,
Asanka.


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  • Do Gooder (Customer)
  • July 21, 2025

Dear experts, I would like to change the layout of this report. The service report is called by the command in the mobile work order called “WorkReportCommand”  .   How can this report layout be called and modified.  I know I can rearrange fields in the page designer, but how do I manage alignment, and the use of bold print, for example. Thanks if someone knows about this