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Question

MWO Service - Permssion Access

  • October 24, 2022
  • 8 replies
  • 149 views

YONI_LH
Sidekick (Partner)
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  • Sidekick (Partner)
  • 16 replies

Hello everyone :-)

 

IFS Cloud 22R1

When opening MWO Maintenance, I have all icons.

But when I open MWO Service I have only 3 icons… why?

Cna you help please?

 

Thank you

8 replies

James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • 472 replies
  • October 24, 2022

This is an issue with security set-up. MWO Service and MWO Maintenance are two separate apps with separate security set-up required.

You need to grant the Projections and Security Grants to your permission set to get this to work

Cheers

James


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  • Sidekick (Customer)
  • 5 replies
  • October 24, 2022

Hi Yoni 

 

See the below link to a similar topic. 

 

 

Solution Manager/Aurena Native Apps/Administration/Security Grants and Entity Filters/Security Grants By Permission Set

 

MWO : hide some icons | IFS Community

 

 


YONI_LH
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 16 replies
  • October 25, 2022
CODUGBHW wrote:

Hi Yoni 

 

See the below link to a similar topic. 

 

 

Solution Manager/Aurena Native Apps/Administration/Security Grants and Entity Filters/Security Grants By Permission Set

 

MWO : hide some icons | IFS Community

 

 

Thank you - I have been in but it doesn’t tell me what to do


YONI_LH
Sidekick (Partner)
Forum|alt.badge.img+5
  • Author
  • Sidekick (Partner)
  • 16 replies
  • October 25, 2022
James Ashmore wrote:

This is an issue with security set-up. MWO Service and MWO Maintenance are two separate apps with separate security set-up required.

You need to grant the Projections and Security Grants to your permission set to get this to work

Cheers

James

Hi

thank you - but how do I proceed please?


James Ashmore
Hero (Employee)
Forum|alt.badge.img+16
  • Hero (Employee)
  • 472 replies
  • October 25, 2022

Projections give access to the app to send transactions to the server. Security groups give access to data and pages.

Projection Grants are described here: Projections Grants - Technical Documentation For IFS Cloud

Security Grants are described here: Security Groups by Permission Set - Technical Documentation For IFS Cloud

 

Your issue is with MWO Service so when looking at Project access you need to search for %NativeMobile% Category and Component MWO as shown below

 

When looking at Security Grants you need to look for the App Name ServiceEngApp followed by the Version that is active (you can see this in Solution Manager > Aurena Native Apps > Administration > Applications) but I am guessing this is Service Eng App 22

Cheers

James


YONI_LH
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 16 replies
  • October 27, 2022

@James Ashmore 

I do appreciate your time and screenshots.

But difficult for me to locate those screens in IFS cloud.

I saw it is Service EngApp 2.3

But the all process is not straight forward at the moment for me.

 

For now, MWO Maintenance is full icons

MWO Servicev is still with 3 icons… but no clue how this was setup at first step.


James Ashmore
Hero (Employee)
Forum|alt.badge.img+16
  • Hero (Employee)
  • 472 replies
  • October 27, 2022

Hope these help...also follow the Tech Doc links in my previous post

Cheers

James

Projection grants:

 

Security Group grants:

 


YONI_LH
Sidekick (Partner)
Forum|alt.badge.img+5
  • Author
  • Sidekick (Partner)
  • 16 replies
  • November 16, 2022

Hi,

thank you so much for your replies.

I finally got support from an IFS consultant that took over remotely.

We went though some of your screenshots and now it makes “a little bit” more sense.


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