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Mwo incomplete task comment box missing in IFS 25R2 SU4

  • Apr 15, 2026 11:07 AM UTC
  • 7 replies
  • 89 views

Tom Leenheer
Sidekick (Partner)
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Hi, 

 

I cant seem to find the incomplete comments inserted from MWO when incomplete a Request Task. 

 

Its not shown on the Work task assignments line on the Task and also not shown when you click on the task in dispatch console and go to Events. (the notes are empty in the events log)


we are running on 25R2 SU4 

Event log on dispatch console

 

Best answer by anmise

Hi ​@anmise Its empty everywhere i look. 

 Transaction Note 

 

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7 replies

kasunhp
Hero (Partner)
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  • Apr 15, 2026 11:16 AM UTC

Hi ​@Tom Leenheer 

I was about to post this too. I also experience similar issue.


  • Superhero (Employee)
  • Apr 15, 2026 6:41 PM UTC

If you have a look in the “Transaction Note” field in the event log, don’t you see the comment ​@Tom Leenheer ?

 


Tom Leenheer
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • Apr 15, 2026 7:09 PM UTC

Hi ​@anmise Its empty everywhere i look. 


  • Superhero (Employee)
  • Answer
  • Apr 15, 2026 7:32 PM UTC

Hi ​@anmise Its empty everywhere i look. 

 Transaction Note 

 


kasunhp
Hero (Partner)
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  • Apr 15, 2026 7:45 PM UTC

​@anmise I found it. Thanks.


Tom Leenheer
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • Apr 15, 2026 7:46 PM UTC

​@anmise Ah Events in the Attachment panel...  Thanks for the quick response !

I was looking for a column next to incomplete cause and incomplete description where you would expect to see this kind of information, or on the request execution page or on the Dispatch console so the planner can see why its incomplete 😂 

Or the Events tab on the dispatch console page as shown on the screenshot but that events screen has no Transaction Note field. 

 


kasunhp
Hero (Partner)
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  • Apr 16, 2026 1:32 PM UTC

​@Tom Leenheer Ideally, this should be visible under, Assignments. Then it is easy to see the comments.