Good Morning All - I am receiving the error message below when our engineers are raising a callout Work Order on their Devices - Can anyone assist with this
ORA-20110: DocObjAccAllowedTypes.DOCOBJMETHODSIGNATUREINOBTYACC: An error occurred when checking object-controlled document access via method WORK_ORDER_API.Get_Document_Access. Contact your system administrator to verify the methods defined under 'Object Types for Access Control'.
Many thanks for your help
Dave
Hi Dave,
This is a standard IFS exception when the system try to validate the access level to create attachments while raising a mobile work order.
As suggested in the error , the basic data set up should be verified in the application.
Go to the “Document Basic” > “Object Type for Access Control” tab
If there is no record with package WORK_ORDER_API and method Get_Document_Access, please create a new record with object type WorkOrder
Otherwise if there is a record, check whether a record is enabled as shown in the below screen shot.
Hope this will assist you.
Best Regards
Manoj
IFS Global support
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