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Maintenance Employee in Multiple Resource Groups

  • August 18, 2021
  • 2 replies
  • 403 views

ctaylor56
Hero (Partner)
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If you have a Maintenance Employee in multiple resource groups and you’re using Work Task Clockings from mWO, IFS will put the resource group linked to the demand as the resource group on Work Task Clocking.  And if you’re doing service it will drive the correct sales pricing.  Issue I have is regardless of how an organization bills an employee time, he should always be costed the same (like a default resource group for cost).  Is there a way to do this?

Best answer by Dakshinie Wickramasinghe

Hi,

If you have a demand line then it will take the demand resource group on work task Clockings.

If you don’t have a demand line, then it will take the  resource group defined as "Default Time Type" in resource details.

If you don’t have both above, then it will take the primary parent resource group. (can find on Resource details > Connections > Company)

Hope this will help you.

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2 replies

Dakshinie Wickramasinghe
Hero (Employee)
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Hi,

If you have a demand line then it will take the demand resource group on work task Clockings.

If you don’t have a demand line, then it will take the  resource group defined as "Default Time Type" in resource details.

If you don’t have both above, then it will take the primary parent resource group. (can find on Resource details > Connections > Company)

Hope this will help you.


ctaylor56
Hero (Partner)
Forum|alt.badge.img+14
  • Author
  • Hero (Partner)
  • September 23, 2021

Hi,

If you have a demand line then it will take the demand resource group on work task Clockings.

If you don’t have a demand line, then it will take the  resource group defined as "Default Time Type" in resource details.

If you don’t have both above, then it will take the primary parent resource group. (can find on Resource details > Connections > Company)

Hope this will help you.

Thanks @Dakshinie Wickramasinghe.  That Primary Parent Resource Group was what I was looking for. :)