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MWO Demystified has been updated to 24R2. As usual, headlines are tagged with “24R2­🌟” for new capabilities, “24R2” for improved features, and “⁠🖊” for new chapters on existing functionality. You will also find numerous configuration examples.

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295 pages cover:

  • MWO Service with Work Order Management vs. Request Management
  • Work Execution Process
  • Work
  • Crew work
  • Bundle tasks in MWO
  • Work Status
  • My Misc. Allocations
  • Set attention on/off
  • Scope Review
  • Work to Prepare
  • Mobile Integration
  • New Service Request / New Work
  • My Breaks
  • Objects
  • Measurements
  • My Stock
  • Stock Movement
  • Purchase handling
  • Request Quotations/Service Quotations
  • Sync Monitor
  • GPS tracking
  • Documents, Media, and Attachments
  • Technician Workflow
  • Surveys
  • Usability
  • Architecture
  • Security
  • Selected MWO Parameters
  • Synchronization and the offline database
  • What data gets synced?
  • Set up the Mobile User
  • Configuration
  • Appendix
  • Troubleshooting

 

Don’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (24R2) and IFS Cloud - Next-Generation Service Management demystified (24R2).

@Alexander Heinze man these docs are a real life saver. I just joined a project with NGSM + MWO + PSO and started digesting all 3 pdfs. I can’t thank you enough for putting these together!

 


HI ​@Alexander Heinze  can you please provide additional information for the reference to separate documents in your chapter: Full Load vs. Change vs. Direct Trigger Page 46 following. (Note: There is a separate mapping document that explains which IFS Cloud attribute triggers a direct PSO update, and which ones are collected and sent as part of the change message (changes per IFS Cloud release).)

Thank you Marco  


The 25R1 version of this document is available: IFS Cloud - MWO Service demystified (25R1) | IFS Community


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