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Question

eform answers are not retained in the device

  • May 1, 2025
  • 4 replies
  • 41 views
M
Sidekick (Partner)
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Hi, 

 

I have noticed in MWO, when you answer eforms they are not fully retained when you check the next day. I completed about 6 eforms however only 2 had the answers populating when i visited the next day. Others were new. What could be the reasons all answers are not retained?

 

Thank you, 

Dakshinie Wickramasinghe

4 replies

A
Superhero (Employee)
  • anmise
  • Superhero (Employee)
  • May 1, 2025

​@Manusha my guess would be that some of them have been set as “Always start as new”. Can you check that?

M
Sidekick (Partner)
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  • Manusha
  • Author
  • Sidekick (Partner)
  • May 1, 2025

​@Manusha my guess would be that some of them have been set as “Always start as new”. Can you check that?

Hey, they are all set to Auto-save. 

 

Thank you! 

Dakshinie Wickramasinghe
Hero (Employee)
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​@Manusha Can you check is there any failed transactions related?  

M
Sidekick (Partner)
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  • Manusha
  • Author
  • Sidekick (Partner)
  • May 2, 2025

​@Manusha Can you check is there any failed transactions related?  

Hi ​@Dakshinie Wickramasinghe , no failed transactions either. 

 

Thank you! 

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