Skip to main content
Solved

Display custom field in mobile app for all users

  • March 29, 2022
  • 4 replies
  • 254 views

Forum|alt.badge.img+10

We added a custom field for work orders in the mobile app. How do we get that field to show up for all mobile users? Does it require an initialization or a profile push?

Best answer by JOOLSE

Hi

Generally you should not need to do Force Initialize, The only time you might need to use it is when it doesn’t work with Initialize.

 

Regards

Johan

This topic has been closed for replies.

4 replies

Forum|alt.badge.img+8
  • Sidekick (Employee)
  • March 29, 2022

Hi Please refer below topic .

 


Kalana Rathnayake
Hero (Employee)
Forum|alt.badge.img+9

HI @hmccabe , 

You should initialize the device. 

Best Regards,

Kalana


Forum|alt.badge.img+10
  • Author
  • Sidekick (Customer)
  • April 11, 2022

Do we need to do a Force Initialization? Asking cause a know a Force one deletes transactions on the mobile app that haven’t been synced yet.

 

thank you!


JOOLSE
Hero (Employee)
Forum|alt.badge.img+11
  • Hero (Employee)
  • Answer
  • May 9, 2022

Hi

Generally you should not need to do Force Initialize, The only time you might need to use it is when it doesn’t work with Initialize.

 

Regards

Johan