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We added a custom field for work orders in the mobile app. How do we get that field to show up for all mobile users? Does it require an initialization or a profile push?

Hi Please refer below topic .

 


HI @hmccabe , 

You should initialize the device. 

Best Regards,

Kalana


Do we need to do a Force Initialization? Asking cause a know a Force one deletes transactions on the mobile app that haven’t been synced yet.

 

thank you!


Hi

Generally you should not need to do Force Initialize, The only time you might need to use it is when it doesn’t work with Initialize.

 

Regards

Johan