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Question

Default Resource Group in MWO Service 10

  • September 7, 2022
  • 6 replies
  • 179 views

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Is there a possibility to auto populate the Resource Group in MWO Service 10 app when creating a New Work with option “Create Work that I will Perform”?

Do we need to do any data setup for the Resource Group to be automatically filled?

 

6 replies

EqeRobertK
Superhero (Partner)
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  • Superhero (Partner)
  • September 7, 2022

Hi @Gayathri,

I cannot check this in an environment, becuase I do not have MWO in a 10 environment.

But as far as I know it should pick the folliwng value:

 

Please let me know if this helped you out,

Robert


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  • Author
  • Do Gooder (Partner)
  • September 7, 2022

@EqeRobertK , Thank you very much for the answer. In my case, the resource group is set as the “Primary Parent Group”. But still it is not picked as the default value.


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  • Hero (Employee)
  • September 7, 2022

@Gayathri  Auto populating  default resource group when creating new work is not there is service app. 


skullk
Hero (Employee)
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  • Hero (Employee)
  • September 8, 2022

Yes, perhaps you can create an idea for this.


EqeRobertK
Superhero (Partner)
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  • Superhero (Partner)
  • September 8, 2022

All, I just checked this in teh Service technician portal of IFS Cloud and there it is working as expected. So my guess is that this is more a bug then an idea.

 

If an ideaa is created, please update me, so I will like it!


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  • Author
  • Do Gooder (Partner)
  • September 9, 2022

Thank you all for your answers. I will update you if an idea is created.