Unanswered questions

21159 Topics

amithSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Unable to confirm timesheet due to job hours and attendance hours mismatch

Hello,I'm reaching out for assistance regarding an issue I'm facing with confirming my timesheet in IFS. Despite following the recommended troubleshooting steps, I haven't been able to resolve the problem.The main issue is a mismatch between the reported job hours and the attendance hours, resulting in an error message when attempting to confirm the timesheet: "Not all days could be confirmed. To confirm the remaining days, reconcile their job and attendance hours."Here are the steps to reproduce the issue:1. Log in to the IFS ERP system.2. Navigate to the Time Registration screen.3. Attempt to confirm the timesheet for the current period.4. The error message "Not all days could be confirmed. To confirm the remaining days, reconcile their job and attendance hours" appears.I've taken the following steps to try and resolve the issue:1. Verified the Wage Code 'T-Time' associated with my Schedule (37.5 hours) has the correct Wage Code Type set as 'Normal'.2. Unticked the option 'Allow Manu

17810

7 months ago

HumbertoFloresDSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue with custom entity ODATA

Hi, Everyone, i have this issue when i try to consult my custom entity from the Project Definition Page {"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"EXPRESSION_PROPERTY_NOT_IN_TYPE","message":"The property 'Cf_Related_Project', used in a query expression, is not defined in type 'IfsApp.ProjectDefinitionHandling.Project'."}]}}i was create a relationship between 2 entities and i create a list element in one tab for can consult my custom entity but this error appears.Somenone knows how can i fix this error?attach my configuration Thanks for the Help

13357

7 months ago

tilex05Do Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

"Employee does not exists" When trying the confirm the hours of a returning employee

Hi everyone,We’re using IFS IEE APPS10 UDP7 and we’ve had situation where the company rehired an employee that was previously terminated and every time, when the supervisor tries to confirm their hours, there is the following error message popping up: “Employee does not exist”. Though, the employee is assigned a position, a schedule and the supervisor is able to see them as one of their subordinate.The hours are even properly confirmed, it is just that the message appears every time. Only occurs with returning employees.What could be wrong? When reactivating the employee, I removed the termination dates, set the employee as active again and cancelled the activity log status.Thank you very much!

992

7 months ago

AnGoSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Fire Extinguisher details

Good evening. We have a need to capture two additional “fields” for Fire Extinguisher Inspections - “Date Last Serviced” and “Last Pressure Test Date”. Any suggestions how we can do this would be appreciated. Thank you.

212

7 months ago

ronhuHero (Customer)

asked in Warehouse Data Collection (WaDaCo)

SO Picking List Stopped - GS1 Barcode 2

Community,We are testing WADACO Warehouse Shop Order Picking list in APP10 UPD9 environment.Below process are released out of box without any modification.START_WAREHOUSE_TASK REPORT_PICK_PART_SO_PICK_LIST START_SHOP_ORDER_PICKING REPORT_PICK_PART_SO_PICK_LISTThe process is working well if the shop order picking list is just one line. The process will be stuck in below process if shop order picking list is more than one line. The process failed to move to the 2nd picking line, below is the error screenshot. How to fix this error?the process is stuck at START_SHOP_ORDER_PICKING

12017

7 months ago

jloveallDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

What is the most efficient way to maintain the custom changes made in Page designer during upgrades

We recently upgraded to IFS Cloud R23.1.7 from Apps 10 aurena. In Aurena we kept the page context as “Global” With each upgrade we have to go into Page configuration and bring all of the “Behind” pages to a status of “Up-to-Date” I have 3 separate companies, each requiring their own custom screen layouts. In order to maintain multiple versions of screens in IFS cloud, I am going to have to maintain multiple versions “Context” of each screen. I would then need to apply any upgrade changes to each context version of the screen. What is the most efficient way to do this. I need to make sure with each upgrade that all the new functionality is added but also keep all of my custom entities(Custom fields) on those screens. At this point I have been expanding the comparisons and un-doing the items that are deleted before I put the new version in place. Is there a better way?Thanks,Jennifer

661

7 months ago

ibalfeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to extract nested process variables in Workflow

Hi,In IFS Cloud 23R1 workflow, I’m trying to access a nested variable but nothing tried so far can get at it. As an example, below is the payload from CustomerOrderHandling.svc/CalculateAndFetchSalesLineTotalWithHeaderParams (called during creation of a customer order line):If I want to check the value of BaseSaleUnitPrice in a gateway I’d expect to be able to reference it as ValidationRec.BaseSaleUnitPrice in an expression. However it’s not working and when inspecting the debug, the contents of ValidationRec are not even shown:Any suggestions?Thanks,Ian

1232

7 months ago

BlertaDo Gooder (Customer)

asked in Data Migration

Code String issue for Fixed Asset object

I have created External voucher for Fixed Asset object. When try to approve there is error Object has existing accounting transactions with code string that differs from the transaction to be created.How Can I delete or amend the line with error? I can’t do it on external load information.

491

7 months ago

DMNVHEIDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

disapproval of project transactions

Dear all, Any ideas how a project manager can disapprove a project transaction, with the result the employee created this transaction will be informed to update or change the transaction. Kind regards,Vincent Heijmer

591

7 months ago

schumacher777Do Gooder (Customer)

asked in assyst General

Error in IPaaS log - Transport not scheme specified

Error in IPaaS log - I’ve been looking through the log for the reason for why I cannot get into AssystETM and came across this error. Hoping someone will have a suggestion of what this error means or what I need to “fix/update”. 2024-03-12T14:54:53,036 [CDT] | ERROR | Camel (importToolProcessingContext) thread #2 - JmsConsumer[jmshealthcheck] | DefaultJmsMessageListenerContainer | 248 - org.apache.servicemix.bundles.spring-jms - 4.3.5.RELEASE_1| Could not refresh JMS Connection for destination 'jmshealthcheck' - retrying using FixedBackOff{interval=5000, currentAttempts=0, maxAttempts=unlimited}. Cause: Error while attempting to add new Connection to the pool; nested exception is javax.jms.JMSException: Could not create Transport. Reason: java.io.IOException: Transport not scheme specified: []2024-03-12T14:54:53,052 [CDT] | ERROR | Camel (importToolProcessingContext) thread #12 - JmsConsumer[imports] | DefaultJmsMessageListenerContainer | 248 - org.apache.servicemix.bundles.spring-jms

792

7 months ago

SAAKAGUILAR

asked in HCM (Human Capital Management, Payroll)

Formatting the Payroll Transfer File

Hello,We are currently on Apps 10, and we are currently exporting our payroll file from IFS and sending it to ADP our payroll provider. Our business users are requesting to add a new wage code onto the payroll hours export from IFS, but we are not 100% sure if it can be modified. We reached out to an IFS HR Consultant Partner we work with, and from our understanding it seems that her IFS customers are modifying the file to their needs. We are trying to figure out if this file was a customization or standard IFS File. Has anyone had to modify this file? And if so was it possible?

1081

7 months ago

ThejSidekick (Partner)

asked in Finance (Financials)

Transfer parralel currency balance to a new account

Dear Experts,I want to transfer a negative parallel currency balance to the new GL account. Q voucher is not allow to create a voucher entry due to zero balance in Balance and Currency Amount as follows. Please advise .If not, please give me some instruction to clear this off via currency revaluation or any other method. Thanks in advance,Darshi

280

7 months ago

CooErikaSDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Connect Work Order to the Project via Technician Portal or MWO

Hi,My customer is using IFS Cloud and has a scenario where engineer will be raising WOs via technician portal or MWO for the specific project activity. As standard, I can’t see a way to connect newly raised job to the project using portal/MWO, only directly on the Prepare Work Order screen. On another topic there was mentioning of possible configurations can be done, but no details have been provided. Can anyone assist? In addition, there will be a lot of PMs used on the project, however as standard functionality PM Actions cannot be attached to the project activity at the generation point. Is there a way to connect PMs to Project using Technician Portal or MWO?Thank you

822

7 months ago

lisa.gilesABSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

SLA IN WORK ORDERS

We have SLA Templates created and connected to Service Contracts and we want this to trigger when a Work Order is created.I can see in the Work Tasks the SLA Order Number is populated but the SLA Latest Finish Date does not pull with the calculated Finish Date to meet the SLA?Does anyone have any experience with SLAs that can help?Thanks,

711

7 months ago

niwaDo Gooder (Customer)

asked in Assets (Asset Management)

Availability of all historical WOs, WTs and Work Task Steps in Equipment Object Navigator

Please confirm whether the options of “All historical WOs”, “All historical WTs” and “All historical Work Task Steps” are available in Equipment Object Navigator in IFS Cloud releases? If it is not available in the current releases, please confirm whether it will be included in upcoming releases. What is the IFS recommendation or workaround to cater following requirement? I strongly believe this must have been raised by several others customers alreadyNote:It is crucial to cater for an easy and user-friendly way be able to demonstrate the planned, ongoing, and historical maintenance activities. During Audits with the different authorities the offshore and onshore operations are stressed and tested to the limits when it comes to prove their control of the maintenance planning and execution, and specially for the safety and barrier related equipment. From Equipment Object Navigator, there are tabs available to see “All Active Work Orders”, “All Active Work Tasks”, and “All Active Work T

561

7 months ago

Nicolas DDo Gooder (Customer)

asked in Assets (Asset Management)

Database task and automatic suscribe

Hi,I would like to know to if someone already tried to use handling task (Solution Manager > Background Processing > Database Task) to suscribe automatically to a specific field in different menu.Example: When I create a Shop Order I want IFS to automatically suscribe me on field “Status” for example. Like that someone change this shop order status I will be notified.Thanks for your return,Best regards,Nicolas D.

303

7 months ago

DrausenhausSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Routing operation converging & diverging

How could I setup IFS Cloud in such a way that in a routing with 5 operations the sequence is:

180

7 months ago

Hashane BolonneSidekick (Employee)

asked in Distribution (CRM, Commerce)

Distribution and manufacturing Postings - Not Balanced transactions

Three inventory transactions showing in Distribution and Manufacturing Postings Analysis with status code 99, description NotBalanced.Review of the inventory transactions show they are missing accounting posting rows. Customer is unable to find a method to add the missing data to balance the transactions.Customer confirmed there have been NO changes to our inventory posting controls.How do we correct these unbalance transactions?

461

7 months ago

Laurence DEBRIESidekick (Partner)

asked in Alliance

Contract Billing Batch fails during run

Hi, As anyone already encounter this critical error, running the Contract billing batch ? The process performs as well printed invoices, and e-mailing invoices (depending on a parameter).In the billing log we can see that most of invoices failed, having the follwing error message (not very usefull) : 02/04/24 02:39:20 - 19 ligne (s) récupérée (s) pour l'ID de commande 5HA37182-1_8.02/04/24 02:39:21 - '5HA37182-1_8' - <root><BOName></BOName><MessageID></MessageID><MessageAsteaCode>A2GEN017</MessageAsteaCode><ElementName></ElementName><Message>Une erreur système s'est produite. Contactez votre administrateur système ou BD.Date: 2024-04-02 2:39:21 PMEvénement: 65535Réf #: c2cd5039-ff3a-48e1-943f-895a74d8e11aDate: 2024-04-02 12:39:21 PM UTC</Message><Row></Row><Code>AsteaException</Code></root> From then, e-mails and prints have stop running. Saving pdf on the related path have stop running as w

453

7 months ago

zuhaibSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

My Absence Calendar

How to Filter out leave Type as per Employee Type on My Absence Calendar. Thanks & RegardsZuhaib IFS Consultanthttps://www.linkedin.com/feed/

393

7 months ago

DMHEVESidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

flexible break rule only with Move Day Type To the First Clock in

Hi IFS-Community! An IFS-Consultant told me once, that the usage of the flexible break rule in daytypesrequires the “Move Day type to the First Clock In” in Flexible Work Time setup. Is this correct? And if yes - why? Best Regards, Veronika

593

7 months ago

zuhaibSidekick (Customer)

asked in Document Management (DocMan)

Document Management

How to Add single Signature (control step) on every pages in Document Management. Thanks & Regads,ZuhaibIFS Consultanthttps://www.linkedin.com/feed/

241

7 months ago

Vernon AndersonSidekick (Employee)

asked in Document Management (DocMan)

Mass Change of Document Object Connections

I am working with a customer that would like to change the document object connections for documents connected to an activity on a project to an activity on a different project? Thanks!

432

7 months ago

ChamariJSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Action created in Projection does not allow PATCH

Hi All,I have created a action in the projection and I want that action to be called as a PATCH Rest end point. But it only allows POST. is there a way to declare customized PATCH/DELETE methods in the projection.

524

7 months ago

Aravinda.PrSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issues when creating fields with leading spaces and special characters

Hi all 😊,Below is related to a customer issue with regard to the include of certain characters and spaces in fields. Would you kindly provide your insights and feedback on this matter? Your expertise and perspective would be greatly appreciated.I did some further investigation and found that a “System Parameter” is provided to limit the use of special characters in Key fields…By default, the “Space” character is not include in this system parameter. As such, space characters should currently be usable anywhere within a key field.I tried editing this System Parameter to include a space character, and then created a new Customer which included a space within it's ID. Unfortunately, the system parameter didn't seem to have any effect at all. I was still able to create a Customer with a space character in it's ID field.In fact, this test revealed a further issue whereby Customers can be created with IDs containing any of the characters listed in this System Parameter (i.e. Aurena doesn't

550

7 months ago

Page 164 / 847

Unanswered questions

Badges

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded