Recently active topics

rishi.guptaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Assigned task are not appearing in mobile application as a job

Step1 : We have created a new workflow in fsm for sample application.step2: we have created a new task type for the workflow.step 3: when we are going to assign a task (with newly created task type) to user that is not reflecting inside the mobile application in job screen. step 4: Inside this new workflow if we assign task (with pre-existing task type) to user then its work fine. Could you Please help us to resolve this issue as we are mentioned in step 3..

272

17 days ago

audreySSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Outside work center

Hello,I need help to correctly set the deadlines in subcontracting, I was in V9 we had this problem and I do not see any improvement on the 23r1. I created an external load item and attached a calendar to it, telling it 1 day = 60mm so that I could talk in days but not in hours for subcontracting. I don't know if there's a simpler way of setting this up.The problem with what I'm doing is that when the subcontracting operation is in progress, if I recalibrate my production order, it doesn't recalibrate the external operation dates correctly. Translated with DeepL.com (free version) as long as the external operation is in Released status, the recalibration takes the 10-day delay into accountRemaining Machine Time is set to 10I have sent my production order to subcontractors and my operation has been placed in work-in-progress.the Remaining Machine Time field is set to 0 and this poses a problem because if I reset it takes this data and as there is 0 it does not correctly reset my phase.

844

17 days ago

bdoucetteSuperhero (Customer)

asked in Document Management (DocMan)

Aurena Agent issue

Hello, We currently have an ongoing issue for some users regarding the Aurena Agent. Some users report that they cannot upload or download files due to the following error.- EdmFile.The "EDM File" has already been removed by another user.- Something went wrong when uploading the file using the Aurena Agent. Error message: Missing or empty mandatory parameter: odataWe have added the correct permissions to said users and have confirmed that the users have installed the .msi file and the chrome extension correctly.Any and all advise would be greatly appreciated.Thanks,Bryan

43412

17 days ago

BillatREMSidekick (Customer)

asked in Distribution (CRM, Commerce)

CLOUD Custom field LOV based on a table in a different entity

I would like to add a Brand field to the PartCatalog Entity, and I would like the user to select from a list of values in the ServiceBrand Entity. In App10, we currently use an enumeration field but since there is a native brand field in the Request Management area, we prefer to use the native table.When I try to add a field to the PartCatalog entity, I am unable to reference the ServiceBrand Entity.Any suggestions?

17 days ago

Aleksandra W.Sidekick (Employee)

asked in Assets (Asset Management)

Changing part no under serial object

Hi, It is possible to change part number assigned to a serial object? Regards,Aleksandra

1323

17 days ago

hmccabeSidekick (Customer)

asked in IFS Cloud - New Customers

Change configuration on work order or work task

Is there a way to change the configuration of a part serial record from a work order or work task?

160

17 days ago

msurasky-priceSidekick (Customer)

asked in Getting Started with IFS

Super useful piece of Information in APPS10 gone in Cloud for Migrations?

Hi IFS Data Migration Friends!In APPS 10, using the migration Toolkit, we had an extremely useful feature available to us when migrating large containers called the "Container Processing Rates" form.In that form you were able to see how the processing of that container was doing, how many rows were migrated per minute and how many errors were generated as the deploy unfolds in real time. It looked like this:I miss my Container Processing Rates features :(For large containers, this was an early warning that we may need to wait for 3 or 4 hours to see this container fully migrated. It would let us investigate some errors while we waited for the migration to complete. It even help us to early-detect a few cases where the migration simply "got stuck" and nothing was moving ahead. Fast forward to the Data Migration Manager and now it seems that all that functionality is lost.Is there any place were we can find something similar? Although the “Background Jobs” screen let me see that a migrat

523

17 days ago

jamie.malangyaonHero (Customer)

asked in IFS Cloud - New Customers

IFS Cloud - Unable to find a StandardEntity projection in Boomi

I am trying to import an IFS REST - Partner Connector Operation in Boomi for a StandardEntity (BusinessMailEntity) but I am getting the “Unable to browse connector: Projection not found, or not Included in Compatibility Application Type”.Things I have done:I’ve activated it in the API Explorer screen. I have granted my Boomi Service User the permissions to that projection. I’ve also tested the calls in Postman using our boomi connector set up and it works fine but not in Boomi. In Boomi, I’ve tried all combinations of Actions and Projection Category when importing the projection but no luck.I have been successful with importing a “Standard” API but I have not done “StandardEntity” before.Am I missing a step that I need to do for Boomi to recognize a StandardEntity API?

411

17 days ago

hreavisDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Business Lead "Duplicate Lead" Flag Not Checked

When I duplicate a lead and save it with the exact same name and association no, the “Duplicate Lead” box is not getting checked.When I click Save, I do get a pop-up notification asking if I want to view the duplicate.How can we get the “Duplicate Lead” box to be checked? Is there additional setup needed or criteria we are missing? We have tried this in both Aurena and IEE. Below is our current setup for the Duplicate check Action Setup and Duplicate Check Rule:

314

17 days ago

tparrettDo Gooder (Customer)

asked in Finance (Financials)

Error in Deleting an Account Group

I get the following error when trying to delete and accounting group. What setup is this tied to that is preventing this?

312

17 days ago

bdoucetteSuperhero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to Copy a Service Quotation?

Hello, I’d like to copy a service quotation. How might I go about doing this? I see that Sales Quotations and Customer Orders have a copy button and page, would I need to create a new page and projection to accomplish this?Thanks,Bryan

803

17 days ago

JannetteCHero (Customer)

asked in Data Migration

Data migration to a custom field using a custom logical unit

Hi, I am trying to migrate some data into my new custom field. The custom field is based on a custom logical unit which is referenced.I keep getting the error key violated - I have worked out that the issue is that the custom field _DB column is looking for the obj key or obj id from the custom logical unit - how do I get that please ? Thanks

351

17 days ago

Dave ADo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Use of ECM for EPD / NPD in a food business

Hi,We’re evaluating systems to help manage EPD & NPD for our products (Bulk Cheese & Whey Powders). One option is to use Engineering Change Management in our IFS Apps 10 system. (We’re moving to Cloud in 2027)Does anyone use ECM for this in a food business and would be willing to show us how they use it? Ideally in Apps 10 or in Cloud Many thanksDave

130

17 days ago

prabha.ruberuSidekick (Partner)

asked in Finance (Financials)

Clarification on "Use Default Payment Method for Installments" Functionality

Hi teamI would like to understand the functionality behind the “Use Default Payment Method for Installments” option under the Supplier/Payment Tab.I know that when this toggle is enabled, the default payment method is updated in the supplier invoice or installment plan. However, my question is:When this toggle is enabled, is there a limitation that restricts payments to the default payment method only?I have the following scenario:The above toggle is enabled for the supplier. The supplier’s default payment method is ACH, but CHK is also connected. I hve created an invoice so the payment method in installment plan is ACH Create the payment proposal and the Payment method % -So my invoice is included to the payment proposal But when I try to create the payment order for the payment method CHK,I get below errorI noticed that I can make a payment using CHK if I disable the “Use Default Payment Method for Installments” toggle under the supplier.Could you explain why the system restricts me

354

17 days ago

bskallerudSidekick (Customer)

asked in Alliance

Astea: Partner Portal setup

I have found quite a bit of useful information - but I have some questions: How can we restrict the products the cutsomer sees when creating a new service order? How do we restrict the request types? Is it possible to cuustomize the open order page?

475

17 days ago

mhmtyyDo Gooder (Customer)

asked in Forum FAQs & Help

Pdf report queue issue

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

224

17 days ago

InnJanamSDo Gooder (Partner)

asked in Getting Started with IFS

Template for Business Activities

Hello Community,Some business activities are similar to each other and require identical information. Is it possible to create a template for business activities in IFS Cloud, to be able to record these more quickly? Or do you have other ideas? Thank you in advance!

402

17 days ago

Ed22Sidekick (Customer)

asked in IFS Cloud - New Customers

Writting expressions

Hello, I need to rewrite my SQL command to expression command, for examle like this one: IFSAPP.Inventory_Part_Api.Get_Part_Product_Family(contract, part_no) Where can I find this API? In Oracle SQL Developer I cant find it, or should i download PL/SQL Developer and find it there?

746

17 days ago

OzgeSidekick

posted in Getting Started with IFS

SQL Query Tool

Hi all, I would like to query via SQL Query Tool page in Cloud?I could not find the SQL Query Tool page in Cloud, could you share with me the path? ThanksOzge

1463

17 days ago

zwashatkoDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Order Req vs Shop Order Start Dates

I have a question regarding Shop Order Req (SOR) vs Shop Order (SO) start dates once they are manually created. We are using infinite capacity, along with backwards scheduling. MRP is driving the SORs and start dates. When manually converting SORs based on SOR start dates, the created SO has a different start date than the SOR originally had. i.e. We review SORs 1-2 days before the the start dates and manually create SOs from then. I would expect the newly created SOs to have the same start dates as the SOR we just converted, but at times they differ. Looking for feedback on what cause the the SOR and SO start dates to differ?

14017

17 days ago

irenecaleroSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Services Notes in MWO

Hi everyone,I am testing the Service Management in Cloud (R24.1.5) and I have created notes to see in MWO. However, although they are apparently syncronised to mobile, they are not displayed in MWO. I am able to see the Service Notes per Task but not the service notes for the whole Request.Any idea?Thanks in advance.Regards,Irene

242

17 days ago

rsczerowskiSidekick (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project and Cascading Cost

We are currently using IFS 10/UPD 18. We currently have all parts setup as average cost/cost per part. We also use the project system for shop order processing. Our issue is that due to IFS cascading cost revaluation entries, projects we have closed completely, from the project itself to the financial project, are being created. These are due to average costing changes. We understand the cause. The problem is that outside of the fact we do not want a project to be touched after it is closed, these same transactions become posting errors because the project is closed. The only way to get them to post is to open up the financial project, open up the project and open up the activity. Outside of turning on lot/batch control/changing the project after it is completed, to non-capitalization, does anyone have a superior solution? Thanks,Rich

743

17 days ago

paulyb36Do Gooder (Customer)

asked in Data Migration

Implementation

Hello, We have started to put the data together for our IFS implementation, but i have some questions that i cannot seem to get an answer from our group. As for maintenance, whats the grandparent/parent/child relation ripples for creating the right object type and those relations? which field labels are the broader items and which are the more machine-specific? How does that relation look in a stair-step map?

432

17 days ago

MWitczakHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Event action with conditions including NULL

IFS version: IFS Cloud 24R1SU5 I have an event action (workflow) that I would like to activate when a custom attribute from an Event has certain values: Custom attribute is titled “INVENTORY_FLAG” and defined below:Purchase_Part_API.Get_Inventory_Flag(&NEW:CONTRACT, &NEW:PART_NO) The possible values returned from this custom attribute are “Inventory Part”, “Non Inventory Part” or NULL. I would like the workflow to run when the value returned is “Non Inventory Part” or NULL. Will the following satisfy that? I worry about NULL...

402

17 days ago

JAKSTEFREDo Gooder (Customer)

asked in Data Migration

Excel Add In Automation / Templates

Dear All, we want to use the Excel Addin as Transport Tool to Create or Update Customer Order / Sales Quotation Lines. Now when we use the Excel Add In we have to do the following Steps:1.Open Excel 2 .Open Excel Addin and Login 3. Choose the Migration Job 4. A Popup Window if we want to Load in Same Sheet or in a new SheetWith these 4 Steps we have then the data entry Colums and van work with Search, Validation an Execution.We want to get rid of the Steps 3 and 4. Furthermore we want to Save an Excel with the alrady loaded Data Entry Colums and already Choosen Data Migration Job. Has anybody an idea if it it possible to do so? As an Alternative we would like to Automate the steps.Any Ideas? Thanks Stefan

504

17 days ago

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