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Question

Assigned task are not appearing in mobile application as a job

  • December 5, 2024
  • 2 replies
  • 41 views

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Step1 :  We have created a new workflow in fsm for sample application.
step2: we have created a new task type for the workflow.

step 3: when we are going to assign a task (with newly created task type) to user that is not reflecting inside the mobile application in job screen. 
step 4: Inside this new workflow if we assign task (with pre-existing task type) to user then its work fine.

 

Could you Please help us to resolve this issue as we are mentioned in step 3..

2 replies

mmathias
Sidekick (Partner)
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  • Sidekick (Partner)
  • December 5, 2024

Have you initialized your mobile application since the change?  The global_code_table is batch_delta, so depending on the values from your sync rule, it’s possible it hasn’t made it to the mobile database yet. 

 

Additionally, are there any filters applied on the job list in Mobile preventing it from showing up?


Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • December 5, 2024

Hi ​@rishi.gupta 

In addition to the mentioned action items above. Check your sync and extract rules.

Cheers!