Hi,
While doing warranty claim process, after PO approval and posting, Charge back voucher is not creating.
I have enabled ENABLE_WARRANTY_CHARGEBACK to Y and WARRANTY_CHARGEBACK_WHOSPLACE value also provided .
Can anyone please guide me how to create warranty charge backs vouchers automatically.
Thanks
Ramya
+12Hi
Be sure that the ‘Place ID to Bill’ is pointing to the place who need to receive the Warranty Chargeback Voucher/Invoice.
If that place has defined a Who's place which is also defined in the app param WARRANTY_CHARGEBACK_WHOSPLACE, then it should create the Warranty Chargeback Voucher.
Regards
Jos de Pijper
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