Question

B2B Customer Portal

4 years ago
February 11, 2021
3 replies
1353 views

L

+1

lahiru12
Do Gooder

Hi all,

I have linked a customer to a user to register as a B2B customer.

When I logged in to the B2B portal with above user, I don’t see the lobby page ‘Order Management For Customers’.

What I see is an empty navigator page as below:

What I intend to see is the below page:

When I check the lobby overview, I don’t see any lobby page with client type = ‘Aurena B2B’.

I checked the permission sets for the user and user is granted with ‘FND_WEBENDUSER_B2B’.

What is the reason I am not seeing this lobby page in B2B portal?

Is it a permission problem or?
Is it due to that the lobby page should be purchased separately or?

Please share your thoughts regarding this.

Thanks & Kind Regards

This topic has been closed for comments

S

+7

Steve_IFS
Hero (Employee)
3 years ago
April 28, 2021

You need to grant the lobby to the user, then log in to the application and make that lobby the default home page.

+8

AvinduHendawitharana
Hero (Partner)
3 years ago
April 28, 2021

It can be both reasons.

As Steve mentioned you need to grant the relevant permission to the customers. Normally it's FND_WEBENDUSER_B2B permission set.

Also please verify whether you have the relevant modules purchased to use the ‘Order Management For Customers’ Function.

Thanks

AvinduH

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Y